Refund policy

Last Updated: July 23, 2026

At Lactation Corner, we are committed to providing safe, high-quality products that support mothers throughout their breastfeeding journey. We carefully inspect every order before it is packed and shipped to ensure it arrives in excellent condition.

Please read our Return & Refund Policy below.

Returns

Due to the nature of our products, we are unable to accept returns or exchanges for food products, supplements, or other consumable items once they have been delivered. This policy helps ensure the safety, hygiene, and quality of our products for all customers.

Refunds & Replacements

We will gladly provide a replacement or refund if:

  • You received the wrong item.
  • Your order arrived damaged.
  • Your order is missing items.
  • The product is defective upon arrival.

To request a refund or replacement, please contact us within 48 hours of receiving your order.

Please include the following information:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product, packaging, and shipping label (if applicable)

Our team will review your request and respond as soon as possible.

Refund Processing

Once your request has been approved, your refund will be processed using the original payment method whenever possible.

Please allow 5–10 business days for the refund to be completed, depending on your payment provider or bank.

Non-Refundable Items

Refunds or replacements cannot be provided for:

  • Opened or consumed products.
  • Change of mind or personal preference.
  • Products that were not stored according to the recommended storage instructions.
  • Minor cosmetic damage to packaging that does not affect the quality or safety of the product.
  • Delays caused by the courier after the package has been shipped.
  • Incorrect or incomplete shipping information provided by the customer.

Order Cancellations

Orders may be cancelled only if they have not yet been processed or shipped.

Once an order has been dispatched, it can no longer be cancelled.

Shipping Concerns

We work with trusted courier partners to deliver your orders safely.

If your package is lost, arrives damaged, or experiences an unusual delay, please contact us as soon as possible. We will coordinate with the courier to investigate and help resolve the issue.

Please note that delivery times may occasionally be affected by weather conditions, holidays, or other circumstances beyond our control.

Contact Us

If you have any questions regarding your order or this Return & Refund Policy, we’re happy to help.

You can contact us through our official Facebook or Instagram pages. Please include your order number (if applicable) so we can assist you more efficiently.

We appreciate your trust in Lactation Corner and are committed to providing quality products and excellent customer service for every breastfeeding family we serve.